Rendezvous Heritage Hotel Queenstown

Super comfortable bed in a spacious room. Lots of staff who do a brilliant job. I rate the barista coffee as well.
The steak was delicious and the breakfast was great too. Hand delivered, freshly cooked poached eggs was my highlight.

The room was so thoughtfully prepared, with the heater already on when we arrived. Such a warm and welcoming touch, and we’re very thankful. ❤️

My husband was absolutely blown away by the birthday cake delivery and the personal card. It really is the little touches that make a stay special. 🎂💌

Your staff were also incredibly welcoming and friendly. Thank you for making our stay extra special!

Very clean and well maintained, super comfy beds, staff on reception and in the restaurant were really friendly and helpful.
Loved the personal note in our room.
Great breakfast. Dinner was ok although overpriced for standard of food we received.
We enjoyed the sauna but the spa pool needs to be bigger and the pool is unusable in winter.
Good wifi and parking and a quiet, comfortable stay.

We spent our days in Queenstown at Rendezvous and it was fantastic. It was just 5 minutes away to the lake and the city. The rooms were spacious had everything we needed. And the hotel gives quite a Victorian vibe. Also the hotel premises have stunning views.
The amenities could use a little upgrade but it wasn’t a big deal. Breakfast was a buffet and it was very decent. Definitely worth the price!

The Heritage Queenstown was once the best hidden secret in Queenstown, a 4 star hotel with 5 star hospitality & service, it is now a 4 star hotel with 3 star hospitality. On arrival I was asked if I had been there before to which I replied we have come here every year for the past 20 years! There is always notes in our room and some chocolates or a welcome back gift, on our 25th visit we were upgraded to a full suite with water views! The old Heritage has gone, I knew from the moment I walked in the door, it even smells unclean, the smell of dirt on grime. Our bedroom had wall scrapes and damage not repaired. Our heat pump filthy and struggling to put any heat out, it desperately needs a full service and clean. The under tile heating in our bathroom was switched off and cold, our room felt cold from the floor up which is a first. Our room was not serviced while we were out, one of our wet towels still on the floor. My husband went to make a coffee and found he was unable to use the job, someone had boiled milk in it eww! The old Heritage had class, this hotel is now falling into disrepair. Even a simple thing like most kids and families kept in a certain wing, older families in another, quiet and elderly/business people in another. There were kids constantly in our hallway, running up and down and crying. If your looking for a 3 star budget holiday in a place that no longer cares, then this is the holiday destination for you.