Kamana Lakehouse
139 Fernhill Road, Fernhill, Queenstown 9300
Rating: 4.4 ★ (1038 ratings)
Details
Chic hotel featuring free breakfast & Wi-Fi, plus lake views, a restaurant & a lounge bar.
Location
Opening Hours
Monday: Open 24 hours | Tuesday: Open 24 hours | Wednesday: Open 24 hours | Thursday: Open 24 hours | Friday: Open 24 hours | Saturday: Open 24 hours | Sunday: Open 24 hours
Contact
+64 3 441 0097 | https://kamana.co.nz/
Comments
1 Jun 2026
A genuine 10/10 experience from start to finish. The accommodation was beautiful, the food was outstanding, and the service was warm, friendly, and attentive throughout our stay. The hot baths were a real highlight and the perfect way to relax while taking in the stunning surroundings. We also loved the convenience of being able to hire one of the on-site cars by the hour or day, which made exploring the area incredibly easy.
A special thank you to Andrea, the Duty Manager, who showed exceptional kindness, care, and professionalism when we experienced a personal family issue during our stay. Her support and genuine compassion made a difficult situation much easier to navigate, and we are very grateful.
Every detail was thoughtfully considered. We would happily stay again and highly recommend Kamana Lakehouse to anyone visiting Queenstown.
A special thank you to Andrea, the Duty Manager, who showed exceptional kindness, care, and professionalism when we experienced a personal family issue during our stay. Her support and genuine compassion made a difficult situation much easier to navigate, and we are very grateful.
Every detail was thoughtfully considered. We would happily stay again and highly recommend Kamana Lakehouse to anyone visiting Queenstown.
20 May 2026
Kamana boasts gorgeous views and claims to be a 4 star Hotel.
In reality it is at best a 3 star motel similar to the likes of a Holiday Inn.
We stayed here for the last few nights of our honeymoon and after staying at some lovely hotels and having some greatexperiences, Kamana Lakehousr was quite a let down.
When we arrived, we realized it is not a hotel, but a property with rooms and parking all around it.
All of the photos are of their restaurant and the views, none of which are accessible from their rooms. We were then informed that their soak pools had to be reserved 3 days in advance and had no views.
When we got into our rooms they were fine. The towel quality was very poor and thin, clearly having been over washed. The bed was relatively comfortable and the sheets were nice.
We also ate at the restaurant one night which was ok, but not the best meal we had in town. And then in to of that, they undercharged us by a small amount at dinner (their mistake) then they added it to our room bill without telling us. (In the restaurant industry if a server makes a mistake, the restaurant eats the cost, you dont chase down the guest 3 days later with a random charge)
All in all, for price of the room, I would recommend staying somewhere in Queenstown where you can walk to town and visit restaurants and shops.
Don't be fooled by the pictures that you are going to get a view or expect a Luxury experience! Would not recommend.
In reality it is at best a 3 star motel similar to the likes of a Holiday Inn.
We stayed here for the last few nights of our honeymoon and after staying at some lovely hotels and having some greatexperiences, Kamana Lakehousr was quite a let down.
When we arrived, we realized it is not a hotel, but a property with rooms and parking all around it.
All of the photos are of their restaurant and the views, none of which are accessible from their rooms. We were then informed that their soak pools had to be reserved 3 days in advance and had no views.
When we got into our rooms they were fine. The towel quality was very poor and thin, clearly having been over washed. The bed was relatively comfortable and the sheets were nice.
We also ate at the restaurant one night which was ok, but not the best meal we had in town. And then in to of that, they undercharged us by a small amount at dinner (their mistake) then they added it to our room bill without telling us. (In the restaurant industry if a server makes a mistake, the restaurant eats the cost, you dont chase down the guest 3 days later with a random charge)
All in all, for price of the room, I would recommend staying somewhere in Queenstown where you can walk to town and visit restaurants and shops.
Don't be fooled by the pictures that you are going to get a view or expect a Luxury experience! Would not recommend.
3 May 2026
We had such a beautiful stay at Kamana Lakehouse, everything from the views to the overall atmosphere was just incredible. The room was clean, cozy, and perfectly set up for a relaxing getaway, and the lake and mountain views were absolutely unforgettable.
We really enjoyed the breakfast in their restaurant it was the perfect way to start the day. The food well-prepared, and full of flavour, with a good variety to choose from. Everything felt thoughtfully put together, and you could really tell the quality was there. What made it even better was the atmosphere- having breakfast with those stunning lake and mountain views made the experience feel extra special.
What truly made our experience stand out was the exceptional service. A special thank you to Andrea, the manager on duty, who went above and beyond to make sure we were well taken care of. She was warm, attentive, and genuinely made us feel welcome throughout our stay. It’s rare to come across such thoughtful and personal service, and it really made a difference for us.
Overall, we had an amazing experience and would highly recommend Kamana Lakehouse to anyone visiting Queenstown. We’ll definitely be back!
We really enjoyed the breakfast in their restaurant it was the perfect way to start the day. The food well-prepared, and full of flavour, with a good variety to choose from. Everything felt thoughtfully put together, and you could really tell the quality was there. What made it even better was the atmosphere- having breakfast with those stunning lake and mountain views made the experience feel extra special.
What truly made our experience stand out was the exceptional service. A special thank you to Andrea, the manager on duty, who went above and beyond to make sure we were well taken care of. She was warm, attentive, and genuinely made us feel welcome throughout our stay. It’s rare to come across such thoughtful and personal service, and it really made a difference for us.
Overall, we had an amazing experience and would highly recommend Kamana Lakehouse to anyone visiting Queenstown. We’ll definitely be back!
16 Apr 2026
We stayed at Kamana for 5 days in April 2026 and having stayed at a few Queenstown hotels now, I would say this stay was good.... but did fall short of expectations somewhat. The good:
- The service by staff at the front desk was phenomenal. Andrea and Jamie were always very pleasant and helpful. Always had a smile on their faces.
-The Nest restaurant is probably the best breakfast spot I have been to in Queenstown. Each dish is perfection and the options are vast and definitely caters to everyone. The service here as well was fantastic. I would definitely recommend having breakfast at the hotel
- The hot tubs are great.
The areas that need some work:
- Housekeeping was not the best. My room was not vacuumed for 3 days and was only done after I requested it. I should be not be requesting for what I thought would be a basic service
- The room itself was average. Walls were damaged, carpets were stained, room lighting is practically non existent.
- Parking is a problem. Whilst this is provided at no charge, there aren't many available and because the property is shared with another residential development, there were issues that I witnessed on most mornings.
Overall this was a good stay that definitely could improve with a bit better attention to detail.
- The service by staff at the front desk was phenomenal. Andrea and Jamie were always very pleasant and helpful. Always had a smile on their faces.
-The Nest restaurant is probably the best breakfast spot I have been to in Queenstown. Each dish is perfection and the options are vast and definitely caters to everyone. The service here as well was fantastic. I would definitely recommend having breakfast at the hotel
- The hot tubs are great.
The areas that need some work:
- Housekeeping was not the best. My room was not vacuumed for 3 days and was only done after I requested it. I should be not be requesting for what I thought would be a basic service
- The room itself was average. Walls were damaged, carpets were stained, room lighting is practically non existent.
- Parking is a problem. Whilst this is provided at no charge, there aren't many available and because the property is shared with another residential development, there were issues that I witnessed on most mornings.
Overall this was a good stay that definitely could improve with a bit better attention to detail.
Although I rarely write reviews, the service here was so genuine that I felt it deserved a heartfelt thank-you.
First of all, I would like to sincerely thank Andrea. She kindly helped us arrange both our restaurant reservation and our Soak booking. She was always smiling, incredibly warm, patient, and thoughtful. Every interaction with her made us feel genuinely cared for. She has such a positive energy that made us feel completely comfortable throughout our stay. Her kindness and attention to detail turned a wonderful stay into an unforgettable experience.
I would also like to thank Seyit for the warm welcome when we arrived. He made our check-in smooth and enjoyable, introduced us to our room, and showed us the breathtaking lake and mountain views around the hotel. His enthusiasm, professionalism, and genuine hospitality gave us a fantastic first impression of Kamana Lakehouse and made us feel at home from the very beginning.
The room was beautiful, the views were absolutely stunning, and every member of the team we met was friendly and welcoming. However, what impressed me the most wasn’t just the hotel itself—it was the people. Their warmth, kindness, and sincere care made our trip to Queenstown even more special.
Thank you, Andrea and Seyit, for making us feel so welcome. I will definitely recommend Kamana Lakehouse to my family and friends, and I truly hope to return again in the future.